Shipping & Returns Policy.
We are pleased to offer Free Shipping on all wall art orders.
To ensure you receive your art in perfect condition, we take great care in how your art travels to you:
Protection: All art is professionally wrapped in plastic to protect against water damage and secured firmly to prevent shifting during transit.
Format: We ship all wall art flat in a thick, protective cardboard box. We do not fold or roll our prints into tubes, ensuring they arrive ready to display.
Quality and artistic authenticity: Your art will not ship directly from the printer. It will be shipped to the artist who supervises it for print quality and ship it to you personally. Every art piece arrives with a Certificate of Authenticity, signed by the artist. The certificate shows the serial number of the piece you purchased out of the total number of pieces available for sale.
Returns & Refunds Because of the specialized nature of these printed pieces, we are unable to accept returns for "change of mind," such as the item not matching your space or no longer being needed.
However, we fully stand behind the quality of our work. Returns or replacements will be offered under the following circumstances:
Damage: If your order arrives damaged during shipping.
Discrepancies: If there is a significant difference between the item you received and the one featured on the website.
Please Note: Slight color variations may occur between what you see on your monitor and the actual printed product due to differences in monitor calibration/settings. These minor variations are not considered defects.
Contact Us If there is any issue with your order, please do not hesitate to contact us immediately. We promise to do our best to address your concerns and ensure you are happy with your art. Please email tillmannildi@gmail.com.